It’s just a couple of days before Christmas and if you are considering giving a Christmas Spa Gift Certificate there are a few things to consider:
Is the place comfortable when you arrive? Is the ambiance nice and inviting? Are people smiling and look content? If not, best to move on to a place you feel comfortable in when you arrive.
Are the staff friendly and accommodating to your requests? Sometimes when you are bringing in children to a spa to purchase a gift the staff might react differently because they get nervous that children might be loud and not understand that the spa environment should be quiet. If you get any “funny looks” from staff members as you arrive with children, I would find another place. Everyone should be welcome at the spa and your children are there with you to help pick out something for Mom. If you get any attitude, just move on to a spa that is friendly and receives your children with a smile and courteous treatment.
Are the prices clearly stated and is there any restrictions on the gift card?
Would the special Raspberry Soufflé Facial listed as a special still be available in June of 2012? If this special facial is the reason you purchased the gift, it would be good to know your recipient can get that facial any time, no restrictions.
What is the cancellation policy? If your friend, wife or gift recipient does not like the gift (some people don’t like to be touched, for instance and you might not know this information) is there a way to get a refund within 7 days or so? If no refunds, what is the policy?
How many rooms and how many employees does the business have? For instance, a company with only 2 rooms and 2 employees might have a hard time getting all the holiday gift certificate people in and your recipient might not be able to use the gift until August 2012! yikes! Double check that there is enough staff and rooms to accommodate large demand.
Can all Christmas Gift Certificates be used on Saturdays? Sometimes spas have restrictions on the gifts as they want to accommodate their Saturday regular clients first. Best to know this and if possible book way ahead for a special Saturday appointment.
This is important! If you lose the Christmas Gift Certificate can it be replaced? I remember there was a place in town that would not do this and I was appalled! It was so strange! Be sure that they have a system to cancel the lost card and can re-issue a new one if necessary.
Can you request a particular therapist? Most spas have electronic card systems and some can put in special requests – others cannot put in information. Just be sure that the recipient asks for something specific when they call to make the appointment. For instance, a man might want his wife to only have a female therapist. If that notation could be made, that would be very accommodating to the customer. Of course a great spa would never surprise you with this information. If you were to have a male massage therapist, you should be informed of this upfront.
I hope these little tidbits of information will help you in your quest for the perfect Christmas Spa Gift Certificates! Enjoy and Merry Christmas!